Shipping policy

At The Black Palm, each piece is thoughtfully created with care and attention to detail. Please review our shipping guidelines below before placing your order.

Order Processing Time
All orders are processed within 3–7 business days. Processing times may vary during holidays, promotions, or product launches.

Shipping Methods & Delivery Times
Shipping times vary based on your location and selected shipping method at checkout. Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, or unforeseen circumstances beyond our control.

Shipping Rates
Shipping costs are calculated at checkout based on package weight, destination, and selected shipping method.

Local Pickup
At this time, local pickup is not available.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. The Black Palm is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.